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Restaurant Websites5 min read2026-06-18

Restaurant Ordering Websites: Stop Paying 30% to Zomato and Swiggy

How direct online ordering websites help restaurants save commission fees, own customer relationships, and increase profit margins.

By WebsCraft Team

Restaurant Ordering Websites: The Smart Alternative to Zomato & Swiggy

If you run a restaurant in India, you're likely paying 20–30% commission on every order from Zomato or Swiggy. For a ₹300 order, that's ₹60–90 going to the platform. Multiply by hundreds of orders per month, and it's a significant cost.

A direct online ordering website eliminates these commissions entirely.

The Problem with Third-Party Platforms

- High commissions — 20–30% per order eats into your margin

  • Customer belongs to the platform — You can't market directly to people who order from you
  • Competition — Your menu sits next to dozens of competitors on the same app
  • Algorithm dependency — Your visibility depends on the platform's algorithm
  • Delayed payments — Platforms often pay on 15–30 day cycles

    What a Direct Ordering Website Does

    A custom ordering website lets customers:

  • Browse your full menu with photos and descriptions
  • Customize items (portion size, add-ons, dietary preferences)
  • Place orders for pickup or delivery
  • Pay online (or choose COD)
  • Track order status in real time
  • Save favorites for quick reordering

    Benefits for Your Restaurant

    | Benefit | Impact |

  • Zero commission on ordersSave 20–30% per order Customer data ownershipBuild email/WhatsApp lists for marketing Higher marginsOffer competitive pricing or increase profit Direct communicationSend offers, new menu items, and updates Brand controlYour brand, your design, your experience

    What About Zomato/Swiggy Traffic?

    You don't need to leave the platforms entirely. Many restaurants use both:

    - Zomato/Swiggy: For discovery — new customers find you there

  • Direct website: For repeat orders — loyal customers order direct

    Even converting 20–30% of your repeat customers to direct orders can significantly increase your profit.

    The Cost

    A restaurant ordering website starts at ₹30,000 — which is less than what you might pay in commissions over 2–3 months.

    Getting Started

    [Explore our restaurant website services](https://webscraft.in/restaurant-websites) or [contact us](https://webscraft.in/contact) for a free consultation.